* * * FREE STANDARD SHIPPING ON ALL ORDERS SHIPPING TO THE LOWER 48 STATES * * *

Returns/Exchanges/Warranties

BUYER'S REMORSE POLICY:  
Returns are accepted within 10 business days of order receipt. Buyer pays return shipping and the original shipping charges are non-refundable.  The date of receipt is determine based upon the date the shipping carrier note the order was delivered. 

RETURNS | REFUNDS | EXCHANGES of Personalized Products
Your satisfaction is our goal. Order cancellations are accepted within 24 hours of order placement. Due to the fact that some product offerings are customized specifically for you, we DO NOT accept returns or exchanges on these items. We will make every attempt to answer any and all questions before your order goes into production. If you have questions, please contact us at sales@utopiacreations.com. If you have any issues with your item(s) once received, see our LIMITED WARRANTY.

LIMITED WARRANTY:  
Limited merchandise purchased from UTOPIA CREATIONS, LLC is covered under a limited warranty for six months - one year from the date of purchase, unless otherwise noted. Warranty covers the repair or replacement of damaged merchandise resulting from manufacturer defect including breaks or discoloration.  The decision to refund or replace the item(s) is solely up to the seller. Intentional damage, accidental damage, accidental abuse or loss of merchandise is not covered.